Pinoy Hotelier

Housekeeping Procedures

Housekeeping Procedures

This course is designed to provide students with the knowledge, skills and attitudes to perform housekeeping duties and be qualified as Housekeeping attendant.

Pre-requisite : Principles of Hygiene and Sanitation
Credits : 3 units
No. of Hours : (3 hours per week) 54 hours

Course objectives

By the end of the course, the student should be able to:
1. Describe the duties and responsibilities of the housekeeping department
2. Describe and perform general housekeeping procedures incorporating OHS&W considerations in all aspects
3. Explain and demonstrate how to service guest rooms incorporating OHS&W practices in all aspects

Course content

1. Types of establishment and operations
2. Housekeeping department organization chart
3. Role of room attendants
4. Cleaning agents and process
5. Security
6. Guest supplies