Pinoy Hotelier

BSHRM Competency Standards

This is part of CMO No. 30, s. 2006.

Article IV
COMPETENCY STANDARDS

Section 8. Skill, Competencies and Qualities

The Graduates of BSTM, BSHM, BSHRM, BSTrM and/or bachelor degree in other related fields shall possess the following competencies:

A. Five Competencies

1. Resources: identifies goal-relevant activities, ranks them, allocates resources
2. Interpersonal: works with others
3. Information: acquires and evaluates information
4. Systems: understands complex interrelationships
5. Technology: works with a variety of technologies

B. Skills and Personal Qualities

1. Basic skills: reads, writes, performs arithmetic and mathematical operations, listens and speaks;
2. Thinking skills: thinks creatively, makes decisions, solves problems, visualizes, knows how to learn and reason; and
3. Personal qualities: possesses a sense of responsibility, self-esteem, sociability, self-management, integrity, and honesty

Section 8.1 Professional Specific Competencies

1. Performs work activities effectively and efficiently to the standards expected in the operation required in the tourism Industry/hospitality sectors
2. Undertakes task, functions, duties and activities in the operation of the hotels, restaurants, travel, government and non-government agencies in accordance with the competency standards
3. Analyzes situation, identifies problems, formulates solutions and implements corrective and/or mitigating measures and action.